Manage and customize Caller ID for outbound calls through a centralized online portal. Protect verified phone numbers from call blocking, spoofing and spam tagging. Deliver an accurate and consistent call display to increase contact rates and engagement while protecting brand reputation.
Enhance caller identity and enrich the mobile call experience by leveraging the valuable real-estate of the smartphone screen. Add expanded business information such as location, title, department and logos, images and e-business cards to deliver a rich multimedia display. Give customers a reason to answer and engage in the conversation.
Verify and update business information from a single dashboard, even for multiple locations. Be found everywhere people search with accurate and consistent information. Quality local data is published across all top search engines, directories, apps and long tail platforms to optimize local marketing efforts.
Gorkem Yigit from Analysys Mason profiles Trusted Call solutions and how they help reduce phone fraud (robocalling, number spoofing), and provide a brand identity tool to improve customer engagement, protect reputation and potentially reduce operational costs.
The FCC has announced new rules that allow voice service providers to block calls that are likely to be fraudulent – some legitimate calls are being caught in the crossfire.
Neustar answers FAQs around robocall mitigation, operations and processes related to outbound calls to customers.
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